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Security Blog - Best Guards - United American Security

Security Services in Indiana

UAS Launches Security Services in Indiana United American Security acquired Deep Blue Security in October 2016 and now provides security services in Indiana. Operating out of its Indianapolis office, UAS attends to clients as far north as Elkhart and as far south as Evansville. And expansion is underway, with UAS continuing to pursue new markets throughout the Hoosier State. Deep Blue and United American Security Are A Great Match The potential for a partnership was apparent from the first meeting as UAS and Deep Blue Security shared a similar culture and approach to customer service. Both companies drew clients from the private market, recognizing that non-government customers allow for “evergreen” contracts and the ability to pay for higher levels of service. Equally important, each company placed a premium on meeting the needs of its security guards and clients. When guards are dependable and managers are responsive, clients are loyal. As a result, and to preserve service consistency and continuity, UAS retained Deep Blue Security’s management team and security guard staff after the purchase. It was a seamless transition for all involved. We Know Every Security Guard by Name Nick George, who had been part owner of Deep Blue Security, now serves as the Indianapolis UAS Branch Manager. He was pleased to transition to the UAS team and bring so many positive relationships with him. “I know every security officer by name,” explains George. “I talk to each one of them at least once a week, if not more.” “It’s an open door policy,” George adds. “Officers know where to reach me and they know that their calls are a priority. The... read more

Selling a Security Guard Business

Interested in selling a security guard business? Mergers and acquisitions are common in the security guard industry, where more than 8,000 companies vie for the same pool of customers in the U.S. United American Security is currently acquiring great security guard businesses of all sizes. We currently service over 550 clients from 24 local offices, we are well capitalized and our executives have completed over 100 transactions in the security industry.  We have an efficient and fair acquisition process to ensure success for buyer and seller alike. Why you should choose UAS Experience isn’t the only thing that makes UAS different from other buyers; We are not looking to slash and burn staff and management to make a deal work. We work with you to determine key relationships between your staff and the customers. We maintain current personnel, bill rates and pay rates to minimize disruption to the client We offer better-than-market pricing and terms. Rather than focusing strictly on revenue, we determine your company’s value by evaluating many metrics including current standing hours per week (HPW), average bill rate, average pay rate, customer concentration and your current office staff Our process is simple. We’ve streamlined our due diligence and contracting process to save you time by asking only for the information we’ll need to in order to move to the next stage in the process We have completed deals where sellers owe past due sale taxes, payroll taxes or have factored their receivables. These issues aren’t uncommon in the security industry and they don’t scare us away from a deal We are well capitalized and experienced at doing security... read more

United American Security – Website Redesign

Welcome to the new United American Security website!  We are excited to promote our brand and our company through our new web presence.  You may notice a few changes that we’ve taken to optimize our website to meet the needs of customers and employees in today’s complex security guarding industry.  The new website is compatible on mobile devices, it’s easier to find us through online searches and we have easy-to-use links to request a quote or apply for a job at UAS.

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UAS Quarterly Safety Training: Defensive Driving

Over the next couple of months, the UAS management/ training team will be conducting the Defensive Driving training for all of our enforcement officers throughout the Midwest region.

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Security Service: Servicing The Natural Gas Midstream Sector

As companies change and expand to meet the demands of the natural gas industry so too are the heightened safety and security risks. Quality, sustainability, continuity and continual improvement are of the utmost importance. The need for security has never been more vital. United American Security, LLC combines the best security officers with the best security practices. Our company culture was created around performance metrics and exceptional operational policies and procedures. These metrics are reinforced everyday through team work, supervision and management... read more
Managing Aggression in the Workplace

Managing Aggression in the Workplace

Over the next couple of months, the UAS management/ training team will be conducting the Managing Aggression in the Workplace training for all site managers and officers throughout our company. At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a workplace as possible, while continuing to deliver the essential products and services. The training objectives will be: What is Aggression Warning Signs of Aggression The Forms Aggression Can Take Keys to De-Escalation What To Do After An Incident Types of workplace aggression in various sectors, 2011 16 percent of employees were faced with internal workplace aggression (colleagues). Intimidation by internal and external perpetrators is the most common type of aggressive behavior. Bullying in the workplace affects approximately 12 percent of employees. Aggressive behavior affects 38 percent of women and 29 percent of... read more

Active Shooter & How To Respond: Training Update

Over the next couple of months, the UAS management/ training team will be conducting the Active Shooter training for all site managers and officers throughout our company.  At UAS, we believe that well trained and safety conscious security officers provide better service and support to our clients. This is why we provide our security staff with the resources and training necessary to address evolving site requirements and procedures as well as prepare them for emergencies that may arise. We all have a responsibility to perform activities deemed prudent and realistic, with the goal of offering as safe a workplace as possible, while continuing to deliver the essential products and services.  The training objectives will be: ¨ Profile of an Active Shooter ¨ How to respond ¨ What to expect when law enforcement arrives ¨ Critical information & training     www.teamuas.com... read more

Our Progress Report

In the search for continuous improvement, we are always thinking of ways to improve and provide the best quality service that we promise. For us, quality is not just for some fancy brochure and marketing lingo; it’s about providing what our customer is expecting. Each year we ask our customers to give us a ‘progress report” of our service. Here is what they said: What were the 2 to 3 core problems that you had with the guard service before you bought our service? Severe lack of management response to issues, timely or even no response at all We were not perceived as partners with our previous guard service We were taken advantage of at every turn. Our bill was never correct and often times we were overcharged The officers never had the supplies they needed to do the job; including uniforms Zero delivery on promises, i.e. training, equipment, cost, etc. And now, what problem(s) did we solve? UAS works as partners with their customers.  Our relationship is not one sided, which creates a productive environment for both parties Our training needs are met consistently.  As well, they are met with (0) zero  interruption to our business.  Basically seamless to us The officers project a professional image for UAS and their customer The officers appear much happier We finally have timely invoices that reflect the correct charges. We are not over charged anymore. We now have a Professional guard operation providing us quality... read more

The Importance of Effective Post Orders

Our customers have learned to expect clear, well written Post Orders.  UAS takes pride in producing well written, easy to use instructions that gives the security guard working the site a clear understanding of his/her responsibilities by merely referring to the security guard manual.  We take time during the transition process to make sure we have a clear understanding of the customer requirements and we translate that into Post Orders that are among the finest in the industry.  Additionally,  they are update every year. Post Orders, which are also often referred to as security guard manuals, are the written guidelines that cover the security operations at a facility. In addition to directing officers on how to service a location, they also provide instructions on how to specifically respond to predictable situations that may occur. Clearly defined post orders outline expectations and requirements, which as a result, improves accountability and protects both the client and the security service provider from potential liability risks. Because each client and site is different, officers cannot be expected to operate efficiently without definitive guidelines. Unlike generic security procedures, UAS maintains post orders that are site and post specific. They provide a detailed outline of the duties that our officers are expected to perform.  UAS creates the post orders based on the clients input. Once the post orders have been created, reviewed and have received final approval from the client, UAS then ensures that the guards have easy access to a copy at all times. It is common at our client sites to have procedure changes and new security issues arise throughout the year. In... read more

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